Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please note, due to increasing weather temperatures in the summer months, Waxmeltsbymb cannot be held responsible is the wax shows any signs of "sweating" and/or "melting", unless item is significantly unusable.
As our items are all hand made with wax, this some times can lead to melting in transit due to high temperatures.
Please note, "sweating" and/or "Melting" does not effect the use or performance of the items.