Waxmeltsbymb will deliver the products ordered by you to the address which you give for delivery when you place your order. You may specify a delivery address which is different from your invoice address. Delivery charges may apply. Delivery will be made as soon as possible and usually within three to six working days of our receipt of your order (UK Standard) Although this is usually done much quicker and sent as Next Day. If you are not in to sign for the parcel, our carrier may leave it at your safe place.
We cannot be held responsible for packages lost/damaged in transit. As you are responsible for returning the items to us, we recommend sending the packages by Recorded Delivery/Special Delivery.
Incorrect address
We know it happens, but if you see that you have put in the wrong address or missed something, give us an email straight away at [email protected] ( no need to send more than one as it will push you to the back of the queue) please make sure to send the correct address with this email. Sadly orders leave so quickly that we might not be able to do this nor have you noticed it is misspelt. This complies with chasing up orders also. We will have to wait for the order to be put down as incomplete and come back to the warehouse, we might also ask for delivery to be paid again if applicable. However, if the order gets delivered to the address you put in, it is up to you to go and collect it or arrange for it to be delivered to you. We can not offer a refund or replacements for an incorrect address, this includes forgetting house numbers and streets one or all of the postcodes.